Return Policy

 

NLS Components prides itself on designing and manufacturing high quality bike components.

If you are unhappy with one of our products, please contact us.



WARRANTY

We offer a warranty for material and manufacturing defects for 12 months from the purchase date. This doesn’t cover any damage due to normal wear and tear, incorrect installation or general misuse. The warranty applies to the original purchaser only.



RETURNS

We’re a small business, so we can’t accept change of mind returns at this time. If you’ve ordered the wrong product accidentally, please see our info on exchanges below. 


EXCHANGES

In the rare case that you somehow ordered the wrong product, we may accept an exchange. You as a buyer are responsible for shipping the original product back to us and paying shipping for the replacement product. The product must be in new, sellable condition. Please contact us here to organise an exchange.